Job Design

Job Design

In this course, we will take a look at job design from a management perspective. Job design refers to the number, kind, and variety of tasks that individual workers perform in doing their jobs.

Job specialization occurs when a job is composed of a small part of a larger task or process. Specialized jobs are characterized by simple, easy-to-learn steps; low verity; and high repetition.

One of the clear disadvantages of specialized jobs is that, being so easy to learn, they quickly become boring. This, in turn, can lead to low job satisfaction and high absenteeism and employee turnover, all of which are very costly to organizations.

Three methods – job rotation, job enlargement, and job enrichment – have been used to try to improve specialized jobs. In contrast to job rotation, job enlargement, and job enrichment, which focus on providing variety in job tasks, the job characteristics model (JCM) is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes.

The last job redesign technique offered by the model, opening feedback channels, means finding additional ways to give employees direct, frequent feedback about their job performance.





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In this course, we will take a look at job design from a management perspective. Job design refers to the number, kind, and variety of tasks that individual workers perform in doing their jobs.

Job specialization occurs when a job is composed of a small part of a larger task or process. Specialized jobs are characterized by simple, easy-to-learn steps; low verity; and high repetition.

One of the clear disadvantages of specialized jobs is that, being so easy to learn, they quickly become boring. This, in turn, can lead to low job satisfaction and high absenteeism and employee turnover, all of which are very costly to organizations.

Three methods – job rotation, job enlargement, and job enrichment – have been used to try to improve specialized jobs. In contrast to job rotation, job enlargement, and job enrichment, which focus on providing variety in job tasks, the job characteristics model (JCM) is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes.

The last job redesign technique offered by the model, opening feedback channels, means finding additional ways to give employees direct, frequent feedback about their job performance.



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