Job title: Process Leader

Company: Firstsource Solutions

Job description: Leads a team of 12- 20 customer service associates and motivates them to achieve the team’ SLA. Consistently achieves all KPI’s and SLA’s set by the clients with strict adherence to Quality parameters. Floorwalks regularly for at least 5 …

Expected salary:

Location: Mumbai, Maharashtra

Job date: Fri, 12 Aug 2022 07:59:43 GMT

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