The Human Resources (HR) industry has undergone a significant transformation in recent years. With the advancement of technology and automation, the future of job evaluation appears to be promising. Organizations are now adopting a more data-driven approach to evaluate the performance of their employees, and technology is making it easier to track and analyze job performance. This article explores the future of job evaluation and the role of technology and automation in the HR industry.

Job Evaluation in the Past

Traditionally, job evaluation was a manual and time-consuming process that relied on subjective assessments. Human Resource personnel would evaluate an employee’s performance based on their observations and notes taken throughout the year. This approach had several limitations, including subjective biases, inconsistency, and errors in judgment. Further, HR departments often used the same standard criteria to evaluate all employees, despite differences in job roles and responsibilities.

Job Performance Evaluation in the Present

In the present-day, companies are incorporating technology and automation into their job evaluation processes. They are now using data to provide a clearer picture of employee performance. Technology enables HR managers to collect and analyze large amounts of data, which can be used to evaluate employee performance objectively.

One of the most significant advantages of technology in job evaluation is that it helps companies to measure employee performance more accurately. By leveraging performance tracking tools and automation, HR managers can measure employee performance in real-time, rather than solely relying on annual performance reviews. This method ensures that employees are evaluated fairly, not just based on the manager’s subjective assessment.

Technology and Automation in Performance Evaluation

Several technological innovations have significantly impacted the HR industry, making it easier and more efficient to evaluate employee performance. Some of these innovations include:

1) Performance Management Software – Performance management software is one of the most popular tools used by HR professionals today. This software combines elements of data analysis, tracking, and employee feedback to evaluate employee performance throughout the year. It allows managers to set goals, track employee progress, and provide feedback in real-time.

2) Data Analytics – Data analytics helps businesses to analyze large amounts of data from different sources to gain insights that can be used to improve employee performance. HR departments can use data analytics to identify areas where performance is lagging and design effective interventions to improve outcomes.

3) Artificial Intelligence – Artificial Intelligence is rapidly transforming the HR industry, including job evaluation. AI algorithms are used to analyze employee data, such as performance reviews, timesheets, and other data points, to identify patterns and anomalies. AI also plays a role in creating job descriptions, evaluating job roles and identifying skill gaps.

4) Cloud-Based Platforms – Cloud-based platforms such as HR software applications enable managers to access data in real-time from anywhere, anytime. These platforms allow HR departments to collaborate better and evaluate employee performance more efficiently.

Benefits of Technology and Automation in Job Evaluation

The adoption of technology and automation in job evaluation brings numerous benefits to organizations. One of the primary benefits is that it helps managers to identify performance gaps and develop targeted interventions to improve employee performance. Additionally, technology provides consistent and objective data for evaluating employees, eliminating subjective bias.

Technology also helps companies address the skill gap by identifying areas where employees lack skills and designing training programs to upskill them. Further, it enables companies to evaluate employee performance on-demand rather than just conducting annual performance reviews, ultimately improving employee productivity.

Drawbacks of Technology and Automation in Job Evaluation

Despite the many advantages of technology in job evaluation, its adoption poses several challenges to organizations. One of the main concerns is employee privacy. The increased use of technology and automation means that employees’ data is more vulnerable to cyber-attacks and breaches, potentially exposing their personal information.

Furthermore, the use of technology can lead to a lack of trust between managers and employees. When employees feel that their work is continuously monitored and evaluated, they may become suspicious and reluctant to share their data.

Lastly, the increased use of data and automation means that some job roles may become redundant, leading to layoffs and workforce restructuring.


The future of job evaluation lies in the adoption of technology and automation. Companies must embrace data-driven approaches to evaluate employee performance, which will require investment in performance management software, AI, cloud-based platforms, and data analytics. However, as organizations transition to new technology and automation, they must also address the drawbacks that come with these advancements, such as employee privacy concerns and lack of trust between managers and employees. Ultimately, technology and automation will enable organizations to evaluate employee performance more comprehensively, objectively, and efficiently, leading to better outcomes for both employees and businesses.